What does personalization mean?
Personalization means that we will write the (i) Salutation, (ii) Message and (iii) Closing as chosen by you on the card. We then dispatch the card through post or courier as selected by you.

Where will my personalization details appear?
Salutation: It will appear on top right side of the card
Message: It will appear on left side of the card
Closing: will appear on bottom right side of the card.

What benefits will I have as India Cards Gallery member ?
India Cards Gallery members will have access to these features:
Contact Manager
You can use your Contact Manager to store all the important addresses, occasions and events. This will also save you a lot of time, because once all the information is typed in, you will be able to select and use it while sending a card saving you the hassle of typing recipient information again and again.

Reminder services
You can save important days like Birthday, anniversary etc. for every contact in your contact manager and chose the number of days in advance you would like to receive reminders for these days. We will send email reminders to you accordingly, so that you don’t forget another birthday or any other special day.

Order History
You can view your orders like card, personalization, payment and dispatch details from the order history panel.

My Profile
You will be able to edit you member profile entries like your communication email, password, address etc. anytime you want.

Incomplete transactions
If for some reason members are not able to make the payment at checkout, we save their shopping basket in their member account, they can return at a later stage and complete the transaction.

How to Order?
Shopping at indiacardsgallery.com is quite simple and easy
1) Register yourself
2) Shop and personalize
3) Give recipient’s address
4) Checkout.
For more details on ordering, please click here.

How to get Your Order Information?
You can check the status of your order by clicking on the ‘My orders’ button after signing in. Your order passes through the following states:

• Payment: Pending - This is the default status for your order and it comes as soon as order is placed.
• Payment: OK - Your payment has been approved by our payment gateway. We are ready with the product and the order will be executed as per your specifications.
• Process: pending - This is the default status for your order
• Process: OK - Your order has been successfully shipped from our end.

What do I do if I am having a problem with my order?
Please check your e-mail first. Once we receive authorization from our payment service provider, you'll receive a "Confirmation of Order" email from us.
If for some reason members are not able to make the payment at checkout, we save their shopping basket in the member’s account, they can return at a later stage and complete the transaction.
If you still have a question, Please feel free to send us an email at
support@indiacardsgallery.com. We will make every effort to respond to your inquiry within 24 - 48 hours.

What payment methods do you support?
Credit Cards: Visa, American Express, Diners Club And Citibank E-Cards.
Net Banking: ABN AMRO Bank, Citibank, ICICI Bank, Axis Bank, IDBI Bank, Centurion Bank, Corporation Bank, Punjab National Bank, Oriental Bank of Commerce, Kotak Mahindra Bank, The Federal Bank, Bank of Rajasthan, IndusInd Bank, HDFC Bank, Union Bank Of India and Yes Bank.
Mobile Payments: Customers having mobile banking facility can also pay through their mobile phones.
Cash Cards: Customers who do not have a credit card, net banking account or mobile banking facilities can pay with cash cards (itz Cash Card), which are easily available in convenient denominations at retail outlets across India. At present this payment option is available for Indian customers only.
Demand Drafts and Cheques: We also accept payments made through demand drafts and cheques. For more information please contact us.
Is my credit card information secure?
To ensure that your payment information is secure, we use CCAvenue one of the leading internet payment service providers in India, to process all our online payments. It is a verisign certified, 128 bit secure server and uses CVM verification. All payments are via their secure service. We never see, have access to, or store your payment details.

To learn more about our Privacy Policy, Click here.

Can I pay in any other currency?
You can also pay in US $. All the prices are shown in INR as well as USD. However at the check out, on the payment options page you will see the amount in INR equivalent only. This is because we do not process the final payment in any other currency but INR; because of RBI rules and regulations.

The following example will make it more clear:
If a customer in the US buys a product worth US$5, this amount will get converted to Indian Rupees at a fixed exchange rate at the shopping cart; He will see the INR amount on the payment options page. At this point, he can view the exchange value of the INR amount being billed to him in his local currency; by using the live currency converter link. By calculating the exchange value at the precise time of the transaction, (INR >< US$)the customer can see exactly how much will be billed to him in his currency on his Credit Card statement.

The customer will be billed in his local currency in his card statement.

From where are the cards sent?
The cards are send from Mumbai, India.

How much time do you take to deliver after the payment has been made?
We shall dispatch your card within 2 working days of securing your payment or on the dispatch date mentioned by you in the order form, whichever is later.

When will my cards be dispatched?
We will ask you when you want your cards sent. The dispatch date is the day we post your card, and NOT the day it should be delivered.

Can you guarantee the date of delivery?
We dispatch the cards on the date specified by you, provided it gives us minimum 2 working days after securing your payment. But we cannot guarantee the delivery date. A delay might happen due to circumstances beyond our control. However, we will do whatever we can to rectify any delivery problems encountered.

Address requirements
For prompt delivery we request our customers to give the zip code, specify a land mark like temple, theater, college, hospital, park, school etc in the address and give phone number of the receiver.

Is delivery possible on Holidays and Sundays?
On Sundays and Public Holidays in India, no delivery of items through Indian postal Service or courier is possible. Deliveries will be made either on the previous day or the next day.

Are there any additional delivery charges ?
None. The prices of the cards are inclusive of delivery charges through Indian Postal Mail. However if you choose to send the card through courier it will be charged extra.

What is the time taken in shipping?

Time taken:

Can I plan my delivery schedule in advance?
Yes, you can plan up to one year in advance. This way you can place the orders for the next year and forget the hassle to remember events and occasions!